BAZAARVOICE-Head of Engineering, Global Data Products

Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalize their experiences, and give them the confidence to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalize their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than a billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites.

Across the network, Bazaarvoice captures billions of shopper signals monthly — data that powers high-efficiency digital advertising and personalization with unmatched relevance. Their clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel. They are leaders in consumer-generated content: each month, more than one-half billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Last year, 135K reviews were submitted each day.

Bazaarvoice network delivers: network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty. They are a great place to work: we pride ourselves on our unique culture that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.

 

STATS

• Founded in 2005
• Global leader in consumer generated shopper data
• Second largest source of deterministic intent and purchase data after Amazon
• Platform powers ratings, reviews, questions, answers, photos, videos
• Installed base of over 6,000 global websites, covering 240M+ unique shoppers monthly and 140M+ consumer products reviewed
• Captures shopping data for all major retailers and brands, including BestBuy, Target, PetSmart and Wal-Mart
• Owned by $7 Billion Private Equity Fund, Marlin Equity Partners
• GM of Global Data Products: Ann Kennedy
• >1,000 Employees
• Headquarters in Austin, TX
• Offices in NYC, Chicago, London, Paris, Munich, Benelux, Lithuania, Belfast, Sydney

 

THE POSITION

As a Director in our world class Engineering team, you will be responsible for leading a group of talented developers in an incubator environment supporting new data product initiatives that support the key use cases for data driven solutions within the AdTech, MarTech, and Non-Advertising eco-systems. You will expertly guide the day to day activities of a team of 10+ utilizing data integration best practices for the delivery and use of targeted advertising and other data related products. In this role, you will additionally be a key stakeholder to fully vet, test, integrate, and track third party data sources, and serve as the subject matter expert for all things data. Your primary objective will be to manage a team of engineers to organize, stabilize and ultimately grow the Bazaarvoice data business globally. Key tasks will include: (1) Quality checks on how data is ingested into Bazaarvoice system through automation on data cleansing process; (2) Pixel management through automated monitoring; (3) Sign-off on usage of data through GDPR and NAI compliance (initially into U.S. markets, then expanding into overseas markets over next 9-12 month time period); and (4) API build into AdTech and MarTech worlds. This position will report into the General Manager of Global Data Products. Ideally the position will be based in Austin at the headquarters of Bazaarvoice but other locations (particularly NYC and Chicago) will be considered as well for the top candidate.

 

REQUIREMENTS

• 8+ years of Data Engineering and Software Development leadership experience
• Extensive experience working with data assets, third party data, data fuel, data API’s, data governance, data distributions pipes, data privacy … all things data
• Competencies in DaaS, MarTech, AdTech, DSP’s, DMP’s, RTBs, and other Programmatic Platforms
• Demonstrated experience leading at a Director or VP level in a database marketing or Digital Media oriented company
• Demonstrated ability to manage significant budgets, vendors, and contract relationships
• Proven ability to lead new product development teams in an incubator environment
• Proven engineering experience managing, growing, and monetizing data assets in new sectors with significant potential for revenue expansion
• Superior respect and reputation in the industry as a custodian of data able to compile, manage, analyze, and monetize across new ecosystems
• Collaborative mindset able to partner with key stakeholders in Products, Sales and Technology
• Strong senior level project management skills with willingness to “roll up sleeves”
• Strong customer facing communication skills, both written and verbal
• Bachelor of Science degree with post-graduate degree preferred

 

DUTIES AND RESPONSIBILITIES

• Own, manage and maintain direct and indirect data integrations to DSP’s, DMP’s, third party data suppliers, technology partners, and other end users who want to use Bazaarvoice data fuel to enhance, grow, and improve their existing commercial solutions
• Own, manage, and maintain the DSP mapping table where appropriate
• Create and execute the Safe Haven data flow for our DaaS /MarTech clients
• Evaluate, analyze, integrate, and recommend third party data sources for growing Bazaarvoice data scale, coverage, and quality
• Adhere to all technical and security guidelines and laws as issued by the NAI, GDPR, and other data governance and privacy regulators
• Monitor all things regarding data rights and usage, data scale, data distribution, match rates, pixel management, and data coverage globally
• Work cross-functionally with partners at all levels in Product, Sales, Product Marketing, Delivery, Operations, People & Talent, Finance and our Privacy Officer
• Conduct research and feasibility studies on new data technologies and make determinations on the probability and timing of implementation
• Research competitive data products and recommend new opportunities for improvement
• Manage development and technology budgets
• Assess, mentor, motivate and develop the engineering team

 

CORE VALUES

• Pace, passion and performance orientation
• Ability to fearlessly confront and address internal and external issues with candor and compassion
• Strong appreciation for the people, their families and the Bazaarvoice family culture
• Flexibility and nuanced ability to make the right priority at the right time
• Sense of thriving in chaos
• Relatable and approachable
• Ability to see gray – have a high degree of intuition
• Decisive and have resolve to stick to convictions
• Normalcy and security – a sense of confidence and self-esteem, without being conceited
• Embrace the Jack Welch “4E’s of Leadership” – which Bazaarvoice can model upon:
o Positive and abundant energy
o Ability to energize others
o Edge to summon the courage to make fast and tough decisions
o Ability to execute and control cost

 

 

 

NON-DISCRIMINATION

Our client and Buffkin / Baker firmly support the principle and philosophy of equal opportunity for all individuals, regardless of age, race, gender, creed, national origin, disability, veteran status of any other protected category pursuant to applicable federal, state or local law.

CONTACT

Buffkin / Baker
10 Cadillac Drive, Suite 190
Brentwood, TN 37027
Phone: (615) 988-2587
www.buffkinbaker.com

Raj Das, Partner, Global Head of Digital
Office: (929) 436-0920
Cell: (917) 279-7960
Email: raj@buffkinbaker.com

Rachel Jonkers, Senior Associate
Cell: (512) 296-7394
Email: rachel@buffkinbaker.com

 

 


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