MCIC-Vice President & Patient Safety Officer

THE OPPORTUNITY

MCIC Vermont (MCIC), a specialty insurance company that provides insurance coverage and risk management services to prestigious academic medical centers, is searching for a physician executive to serve as Vice President & Patient Safety Officer .   MCIC provides long term, stable, and cost–effective medical professional and general liability insurance coverage to clients that include Columbia University College of Physicians & Surgeons, The Johns Hopkins Hospital, The Johns Hopkins University, New York Presbyterian Hospital, University of Rochester Medical Center, Weill Cornell Medical College, Yale New Haven Health, and Yale University School of Medicine.

As an insurance organization, MCIC’s goal is to reduce risk and to prevent adverse events that result in medical malpractice costs. The Patient Safety Officer will be responsible for identifying and driving clinical initiatives that deliver measurable results in patient safety and decrease risk throughout the MCIC subscriber network. This role has a singular focus of championing clinical initiatives across institutions with scientific rigor , through the use of  data, research and peer reviewed contemporary practices. In alignment with MCIC’s mission, this physician will lead the (PSLP) Patient Safety & Loss Prevention Program which is driven by claims, and will  work diligently with its providers to implement targeted programs that result in specific, quantifiable, and sustainable improvement.  By developing innovative, yet focused and practical clinical initiatives, this physician will provide leadership that will continue to dramatically improve the quality of healthcare across their partner organizations.

Based in the New York office, this Vice President and Patient Safety Officer will report directly to the Chief Medical Officer and be a vital member of the MCIC executive leadership team. Driven by a passion for quality & patient safety, and armed with training in patient safety/quality improvement, the ideal candidate will have graduated from a well-regarded academic residency program and be board certified in a medical specialty. Broad knowledge of clinical medicine, best practices, and quality processes is essential. Well respected within the medical communities, this individual will be adept at navigating complex organizations and have the ability to affect change by working with and through others. With an ability to influence physician leaders and institutional stakeholders, this individual will act in the unique role of providing leadership for identifying, developing, and implementing impactful programs across a network of the most prestigious academic medical centers in the world.

Client

MCIC Vermont (MCIC), a Reciprocal Risk Retention Group, is a specialty insurance company which provides medical professional and general liability insurance coverage and risk management services to its academic medical center subscribers and their various affiliated entities, employees, and physicians. The Class A Subscribers of MCIC are Columbia University College of Physicians & SurgeonsThe Johns Hopkins HospitalThe Johns Hopkins UniversityNew York Presbyterian HospitalUniversity of Rochester Medical CenterWeill Cornell Medical CollegeYale New Haven Health, and Yale University School of Medicine.

MCIC’s primary mission is to provide its Subscribers with a long-term, stable, and cost effective source of medical professional and general liability insurance coverage that meets its Subscribers’ insurance needs for healthcare delivery and medical education. MCIC’s goal is to be the leading medical malpractice (captive) insurer by operating at a “best practice” and “best-in-class” level in all the traditional functional areas of insurance company operations.

MCIC’s origin dates back more than three decades to the formation of The Medical Centre Insurance Company, Ltd., a Bermuda-based captive insurance company which commenced operations July 1, 1978, and provided its Shareholders with insurance for their medical professional and general liability exposures. Today, MCIC insures its Subscribers and certain of their affiliates across all of their campuses, which includes more than twenty-eight hospitals and 375 separate locations in seven states. MCIC currently insures more than 18,000 physicians, over 50,000 individual employees, and generates nearly $400 million in annual written premium.

The company maintains offices in Atlanta, Georgia, and New York, New York. The Atlanta office generally houses the Company’s Executive Management, Administration, Finance, Accounting, Human Resources, Information Technology, and Underwriting functions. The New York office houses the Company’s corporate Legal, Compliance, Claims, Loss Prevention, and Patient Safety functions.

Patient Safety & Loss Prevention Department

MCIC‘s Patient Safety & Loss Prevention Department’s (PSLP) mission is to reduce the risk of adverse events, unintended outcomes, and malpractice claims while helping to increase patient safety at Subscriber institutions. Through the MCIC Risk Profile and Risk Assessment methodologies, MCIC identifies risk and causation factors that may negatively impact patient safety in order to increase awareness and understanding. In partnership with the Subscribers and insurers, PSLP facilitates and sponsors patient safety and loss prevention project initiatives designed to reduce risk, decrease malpractice claims, and increase patient safety.

MCIC’s safety initiatives and quality programs target the clinical areas from which the majority of claims arise. As a result, the department of PSLP designates accountability by functional specialty, as well as by provider.  The functional areas are identified as:

  • Surgical
  • OB
  • Emergency Department
  • Physician Office Practice

In addition, all PSLP activities are supported by a centralized Business Intelligence team that provides expertise in data collection, interpretation, and meaningful measurement.  In addition, all PSLP projects and initiatives are supported by a centralized Project Management Office.  The Chief Safety Officer engages at every level with the PSLP organization and its members.

CANDIDATE QUALIFICATIONS

  • Board Certified MD  or DO
  • A well regarded undergraduate and medical degree with specialty/subspecialty training at a recognized institution.
  • Fellowship trained in a patient safety or quality resident program preferred.  Certification or equivalent will be considered.
  • Preferred experience working within an Academic Medical Center(s)
  • Minimum 3 or more years of experience in patient safety, quality, risk management and loss prevention and/or performance improvement.  Enterprise wide responsbility strongly preferred.
  • He/she will be fully prepared by experience and training to collaboratively establish strategic goals and support all involved in a comprehensive effort to achieve those goals.
  • Knowledgeable regarding the academic medical practice of patient safety to reduce medical malpractice.
  • Demonstrated experience in departmental management; with both the experience and training in leading Patient Safety, Clinical Outcomes Management, Quality Improvement or Risk Management is preferred
  • Broad knowledge of clinical medicine, best practices, and quality processes is essential
  • Medical malpractice/risk management experience a plus
  • Track record of designing, planning, and executing impactful quality and safety programs across multiple hospital facilities or healthcare delivery networks
  • Strong analytical capabilities, proven ability to evaluate, analyze, and synthesize quality, operational, and clinical loss prevention data and develop accurate findings and recommendations
  • Strong public speaking skills; demonstrated ability to present confidently before sophisticated academic medical center audiences

SPECIFIC KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

  • Demonstrates a broad knowledge of clinical medicine, complex healthcare systems, and healthcare industry trends
  • Critical thinker that understand patient safety data and how it translates to the business at MCIC Vermont
  • Strong organizational and people management skills  in order to establish goals, direct a team, oversee the work and develop an effective department culture and business relationships
  • Proven track record of appropriately scoping and managing a safety/quality project including documentation of problem statement, goals and appropriate metrics to measure success
  • Working and applied knowledge of performance improvement methodologies such as Human Factors, LEAN, High Reliability and Six Sigma etc.
  • Ability to design initiatives that result in highly reliable clinical work flows and practice improvements that withstand time, culture and changes in people and/or leadership
  • Keen ability to recognize trends in data sets and case reviews to identify common patient safety and quality improvement issues
  • In depth knowledge of national patient safety trends and the ability to translate broad strategies into specific objectives and initiatives
  • Proven ability to conclude projects and document measures of success with scientific rigor worthy of presentation or publication at industry or national society meetings
  • Strategic leadership skills to understand the vision of the department, execute this vision and be aware of how this vision fits into the MCIC enterprise Mission and Vision and also relates to the goals of other departments
  • Strong communication, interpersonal and collaborative skills to serve as a change agent with other department leaders and key institutional clients
  • Strong customer service focus, collaboration skills and the ability to build trust
  • Conversant knowledge and comfort with financial/data analytics

EDUCATION/CREDENTIALS

  • A Medical Degree from an accredited medical school
  • Board Certified in a recognized specialty
  • State licensed and in good standing to practice medicine
  • Patient Safety/Quality Improvement Fellowship Training desired

IMMEDIATE PRIORITIES

  • Establishes credibility and strong working relationships with colleagues/subscribers
  • Mentors an exceptionally skilled and seasoned PSLP staff
  • Champions cross departmental projects and fosters an enterprise view of operations
  • Embraces data informatics and coordinates development of customized reports/metrics
  • Enhances client training based on best practices and client centric needs/cultures.
  • Understands current initiatives and award programs and their applicability to clients and their claims
  • Elevates the scientific rigor of current/future initiatives and programs to publication and presentation status

PRIMARY TASKS/RESPONSIBILITES

  • Responsible for defining and planning clinical risk reduction initiatives with VP PSLP, Performance Improvement Specialists and central Project Management Office and Business Intelligence teams
    • Oversees the identification of clinical initiative project charter & defined implementation plans with goals, milestones and performance measures
    • Ensures measurement of impact of clinical initiatives
  • Ensures alignment and communication of MCIC projects with AMC clinical leaders
  • Actively participates in, and guides Clinical Initiative Leadership Committees
  • Provides oversight on clinical initiatives, and facilitates cross-AMC alignment, adoption and implementation by collaborating with AMC ACMO’s and MCIC Site Directors
    • Identification of Risk, Gaps, and Risk Reduction opportunities
    • Obtain alignment (commitment on focus and participation)
    • Validate opportunities for implementation
  • Oversees the work of the Site Directors in the execution of MCIC-wide PSLP risk reduction initiatives
  • Oversees shared learning and network hospital participation on responsible clinical initiatives
  • Develops PSLP strategic plan in collaboration with MCIC CMO and PSLP Senior Leaders
  • Build and leverages cross functional collaborative relationships across MCIC Subscribers to achieve shared organizational goals
  • Oversees MCIC’s patient safety data collection definitions and methodology to inform PSLP clinical initiatives
  • Responsible for identifying PSLP performance and operational measures in collaboration with the CMO and PSLP Sr. Leaders
  • Collaborates with centralized BI Team for defining and executing PSLP information strategy

COMPENSATION

A market competitive and attractive compensation package will be offered. Comprehensive benefits are provided. 

 

 

NON-DISCRIMINATION

Our client and Buffkin/Baker firmly support the principle and philosophy of equal opportunity for all individuals, regardless of age, race, gender, creed, national origin, disability, veteran status or any other protected category pursuant to applicable federal, state or local law.

 

CONTACT

Brenda Doherty,

 Partner

Brenda@buffkinbaker.com


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